Delivery & Returns
All gifts and orders are always despatched either by Royal Mail First
Class Post, First Class Recorded Post or Royal Mail Special Delivery.
The cost of the option is dependant upon the size and weight of the
product. Little Bundle of Joy will always endeavour to despatch your
gift/order either the same day or within 24 hours.
You will be informed within a few hours if there is a delay in sending out any part of your order. Please note that owing to the size or value of your order, your order may be upgraded to courier service. Please ensure that you provide a delivery address, as a signature is required. Free gift wrapping is provided with every order. Owing to increasing postage and handling costs, our minimum postage cost is £3.95 and the maximum cost is £7.99 on any order going to a single address, including the costs of our next day delivery service. When placing your order, the costs will be shown before any payment is requested. If your order is sent by Royal Mail Recorded Delivery, Special Delivery or Courier, please note that these parcels will have to be signed for and therefore please provide us with the most appropriate address for you to receive these goods. If you are not in for delivery, the Courier will leave a card for you to contact them to arrange a new delivery.
First class post is not a guaranteed next day delivery service and may take a few days to arrive. If you require your order by a certain date, then we would suggest choosing our courier or Next Day delivery service.
If you have not received your order within a few days of our email confirming your order has been sent, please contact your neighbours to see if they have taken in your parcel or local Royal Mail sorting office, in the first instance, to see if a parcel is waiting for collection, as sometimes they forget to leave a card.
The Royal Mail stipulates that we must wait 15 days before a parcel is declared missing. If your parcel is not located within 15 working days, then we will despatch the order again or offer a full refund. This rule does not apply during a Royal Mail Strike. First Class Recorded Delivery Post This is a service that requires a signature on delivery but is not a trackable service. If you would like to be able to track your parcel then please select our courier or next day delivery service.
With our Next Day Delivery Service and Courier service, we never have a parcel go missing, although in very rare conditions, your parcel may be delayed by one day owing to national and local traffic and weather conditions and we will not refund the costs for this service, if these actions are out of our control.
You will be informed within a few hours if there is a delay in sending out any part of your order. Please note that owing to the size or value of your order, your order may be upgraded to courier service. Please ensure that you provide a delivery address, as a signature is required. Free gift wrapping is provided with every order. Owing to increasing postage and handling costs, our minimum postage cost is £3.95 and the maximum cost is £7.99 on any order going to a single address, including the costs of our next day delivery service. When placing your order, the costs will be shown before any payment is requested. If your order is sent by Royal Mail Recorded Delivery, Special Delivery or Courier, please note that these parcels will have to be signed for and therefore please provide us with the most appropriate address for you to receive these goods. If you are not in for delivery, the Courier will leave a card for you to contact them to arrange a new delivery.
First class post is not a guaranteed next day delivery service and may take a few days to arrive. If you require your order by a certain date, then we would suggest choosing our courier or Next Day delivery service.
If you have not received your order within a few days of our email confirming your order has been sent, please contact your neighbours to see if they have taken in your parcel or local Royal Mail sorting office, in the first instance, to see if a parcel is waiting for collection, as sometimes they forget to leave a card.
The Royal Mail stipulates that we must wait 15 days before a parcel is declared missing. If your parcel is not located within 15 working days, then we will despatch the order again or offer a full refund. This rule does not apply during a Royal Mail Strike. First Class Recorded Delivery Post This is a service that requires a signature on delivery but is not a trackable service. If you would like to be able to track your parcel then please select our courier or next day delivery service.
With our Next Day Delivery Service and Courier service, we never have a parcel go missing, although in very rare conditions, your parcel may be delayed by one day owing to national and local traffic and weather conditions and we will not refund the costs for this service, if these actions are out of our control.
NEXT DAY DELIVERY SERVICE
For a Next
Day Delivery service, your order must be placed before 2pm on the day of
the order, Monday to Thursday, for your order to arrive the following
day.
If you require your order urgently and it is between 1.30pm and 2.30pm, please telephone us and we will always do our best to help.
If you place your order after this time on Monday through to Thursday, then your order will be despatched the following day by this method.
For a next day delivery order placed on a Thursday after 2pm, then this order will be delivered on the following Monday. Please note we only despatch orders from Monday to Friday.
If you require your order urgently and it is between 1.30pm and 2.30pm, please telephone us and we will always do our best to help.
If you place your order after this time on Monday through to Thursday, then your order will be despatched the following day by this method.
For a next day delivery order placed on a Thursday after 2pm, then this order will be delivered on the following Monday. Please note we only despatch orders from Monday to Friday.